Privacy

At Breakthrough Dog Training ("We," "Us," or "Our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website ("Site"). This policy applies only to users within the United States, as our dog training services are intended exclusively for United States citizens.

1. Information We Collect

We may collect personal information you voluntarily provide when interacting with our Site, such as:

• Contact Information: Name, email address, phone number, or other details you submit through forms (e.g., lead capture forms).
• Usage Data: Information about how you interact with the Site, such as IP address, browser type, and pages visited, collected via cookies or similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries or provide information about our dog training services.
• Improve the Site’s functionality and user experience.
• Communicate with you regarding our services or updates.

3. Third-Party Services (Zoho)

We use Zoho, a third-party service, for lead capture and customer support. Any personal information you provide through Zoho-integrated forms (e.g., name, email) is processed and stored by Zoho on our behalf. We do not control Zoho’s systems, and in the event of a data breach involving personal information collected via Zoho, such incidents will be handled by Zoho in accordance with their policies, applicable agreements, and relevant laws. We encourage you to review Zoho’s privacy policy for more details.

4. No Sale of Personal Information

We will not sell, trade, or rent your personal information to anyone. Your data is used solely for the purposes outlined in this Privacy Policy.

5. Data Sharing and Disclosure

We may share your information only in the following circumstances:

• With service providers like ZenDesk to facilitate our operations, as described above.
• If required by law, such as to comply with a subpoena or legal process within the United States or Texas jurisdiction.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Scope of Privacy Laws

Our services are designed for United States citizens and are subject only to the privacy laws of the United States and the state of Texas. This Privacy Policy does not address or comply with privacy regulations outside the United States, including but not limited to the European Union’s General Data Protection Regulation (GDPR) or other international privacy frameworks.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after such updates constitutes your acceptance of the revised policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us.